Small business woman owner standing outside her store.


Frequently Asked Questions

Here are some FAQ's that many of our customers usually have.
You will need a connection to the internet, and a Web Browser, which supports 128-bit SSL encryption. Netscape Navigator 3.0 (or higher) or Microsoft Explorer version 3.02 (or higher) both support this encryption. You may contact either of these vendors for a current copy of their browser. Online banking works on any operating system that supports the browser listed above including, but not limited to Windows 3.1, Windows 95, Windows NT and Macintosh. You also need accounts with our banks and an assigned user ID and PIN.
You can pay ANYONE in the United States from the next door neighbor, the utility company, the bank, and even a child in college across the country.
You may add, edit, or delete payments scheduled Sunday through Friday until 10:00 PM CST the day before the scheduled payment date.
Scheduled payments that fall over a weekend will be processed on Friday evening. Any new payments that are scheduled over that particular weekend will be processed on Sunday night. Holiday processing occurs the day following the holiday.
Yes. You cannot pay any government agency.
Yes, as long as you have a bank account in the United States.