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Online Banking & Bill Pay

 

Online Banking is convenient. Bank wherever you can access the internet. You can manage your First National Bank at Paris or Community National Bank accounts any time. Simply log in to your account. Check balances, print statements and check your transactions. It only takes minutes to get set up.

 

Online Banking Give You Instant Access to:

 

Check account balances and transactions.

See if checks have cleared and deposits have been credited.

Transfer funds between accounts.

 

Features:

• Bank 24/7.

• Bank at your convenience. At home. At work.

• Access your accounts anywhere.

• Get up-to-date-minute information on your accounts quickly and easily.

• Your access is safe and secure.

 

It’s Easy To Get Online!                                        

From our website (www.firstparis.net) you can log on to your accounts, apply while you’re online, or call 479.963.2121 and we’ll show you how we can bring the best in hometown banking directly to you and your home.

 

Pay All Your Bills with Power Pay!

Once you’re an Online Banking subscriber, you can sign up for Power Pay and pay all your bills online for a low monthly fee. Sign up now and receive the first three months free!

 

Online Banking FAQs

Here are some FAQ’S that many of our customers usually have.

Q: What do I need to access Online Banking?

A: You will need a connection to the internet, and a Web Browser, which supports 128-bit SSL encryption. Online banking works on any operating system that supports the browser listed below. You also need accounts with our banks and an assigned user ID and PIN.

• PC or Mac                                                        Version 7.0 – 8.0

• Microsoft Internet Explorer (IE)                        Version 9.0

• Firefox                                                              Version 3 and Higher

• Safari                                                                Version 4.0 and Higher

 

Q: Whom can I pay through Online Bill Payment?

A: You can pay ANYONE in the United States from the next door neighbor, the utility company, the bank, and even a child in college across the country.

 

Q: How late in the day can I enter, edit, or delete a payment?

A: You may add, edit, or delete payments scheduled Sunday through Friday until 10:00 PM CST the day before the scheduled payment date.

 

Q: What happens if I have a scheduled payment that falls over the weekend or holiday?

A: Scheduled payments that fall over a weekend will be processed on Friday evening. Any new payments that are scheduled over that particular weekend will be processed on Sunday night. Holiday processing occurs the day following the holiday.

 

Q: Are there any merchants that cannot pay through the bill payment service?

A: Yes. You cannot pay any government agency.

 

Q: Can I use Online Bill Payment if I live outside the United States?

A: Yes, as long as you have a bank account in the United States.

 

Online Banking Security

First National Bank understands that the security of your personal and account information is important to you. We also understand that our continued success as a financial institution relies on both our ability to offer banking services to you in a secure manner as well as your responsibility in keeping any access codes, passwords or PINs secure. To assist us in offering these Web-based banking services in a secure manner, we employ a number of measures, which are described below. These measures allow us, among other benefits, to properly authenticate your identity when you access these services and protect your information as it traverses the Internet between your PC and First National Bank.

 

Log-In protection for the end user

Every end user must privately maintain a combination of a password and Log-In ID. Because the end user is assigned the original password by the bank administrator, IBS (Internet Banking System) forces the end user to change the password once logged onto the system and before any transactions can be requested. This forces the end user to establish an absolutely private password. If, in case the password is lost or forgotten the administrator will be able to reset a default password for the end user once First National Bank has confirmed your identity.

 

 

Three (3) strikes you’re out

If an unauthorized person attempts entry into an end user’s account by trying to guess a Log-In ID, IBS will disable the password on the third incorrect attempt, thus invalidating the Log-In combination. If you accidentally activate this security feature by unintentionally mis-keying a password three times, you would need to call First National Bank at (479-963-2121) to reestablish the password for that account. For example, a common mistake made by the end user is having the CAPS-LOCK on while keying in a password.

To further protect you, a timeout feature is used. This feature will automatically log you out of your current financial service session after a 15-minute period on our site.

 

Browser Security

First National Bank also requires the use of secure browsers to protect you while you access our online financial services. More specifically, the personal and account information that flows back and forth between your PC and First National Bank must be encrypted while in transit – secure browsers are how we achieve this level of protection. Encryption is the process of scrambling information (typically for data transmission) so that it can only be reassembled in its original clear text format by someone who has the correct encryption key to do so. When used between you and First National, this technology encrypts your personal information as you send it to us, which only First National Bank can decrypt. Likewise, when we send personal or account information to you, this technology encrypts it, which only you can decrypt. This is possible through a certified 128 bit secure server by VeriSign so that no unauthorized individuals can read or decipher the data.

 

Our server does not connect directly to the Internet

It is isolated from the network via “firewall”. All requests to the server are filtered through a router and firewall before they are permitted access to the server. A router is a piece of hardware that works in conjunction with the firewall, a piece of software, to block and direct traffic coming to the server. The router and software “firewall” define and limit access that “outside” computers have to the First National Bank server. The configuration begins by disallowing ALL traffic and then opens only when necessary to process acceptable data requests, such as sending customer requests.